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Help & Support

Find the right person or team to contact if you need assistance.

Urgent Issues

For critical issues affecting business operations, contact the IT Service Desk immediately.

24/7 Support
Critical system issues
+44 1234 567899
When contacting support Please provide your username, request ID and a brief description of the issue.

Approval & Request Help

If you have questions about an approval, request status, or who should approve your request, contact your organisation's approval team.

Approval & Request Team
Requests and approvals
approvals@example.com
General Queries Team
General Support
general@example.com

System Support

Contact system support if you are experiencing technical problems with the application.

IT Service Desk
Technical support
+44 1234 567891
IT Service Desk Email
Non-urgent technical issues
support@example.com
Out-of-hours Service Desk
Technical support
+44 1234 567891

Organisation Support

For questions about requests, approvals, access or your organisation's processes, contact your local support team.

Jane Doe
System Administrator
jane.doe@example.com
Organisation Support Team
General enquiries
+44 1234 567890
When contacting support Please provide your username, request ID and a brief description of the issue.